eg44 Terms and Conditions
Please read these terms carefully before using the eg44 platform — this is an important legal document regarding your rights and responsibilities.
Table of Contents
- General Terms and Applicability
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonus and Promotion Terms
- VIP Program
- Prohibited Activities
- Betting Rules
- Account Suspension and Closure
- Responsible Gaming
- Privacy and Data Protection
- Changes to Terms
- Contact and Complaints
General Terms and Applicability
These terms and conditions ("Terms") form a legally binding agreement between eg44 and its users ("you" or "member"). By using the eg44 website and related services, you are deemed to have accepted these Terms. If you do not agree, please refrain from using the platform.
These Terms apply to Bangladeshi players and operate under Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, eg44's decision shall be considered final unless a mutual resolution is reached between both parties.
eg44 reserves the right to amend these Terms at any time. Amended Terms take effect from the moment they are published on the website. Continued use of the platform will be taken as acceptance of the updated Terms.
Account Registration and Eligibility
To open an account at eg44, the following conditions must be met:
- You must be at least 21 years old.
- You must register as an individual; corporate accounts are not permitted.
- Each person may operate only one account.
- You must provide accurate and complete information at the time of registration.
- eg44 may request supporting documents at any time to verify your identity.
If an account is opened with false information, or if multiple accounts are found, eg44 reserves the right to close the account and confiscate any deposited funds.
Account Security and Responsibility
You are solely responsible for the security of your account. Keep your username and password confidential and do not allow any third party to access your account.
- If you notice any unauthorized access or suspicious activity on your account, contact the eg44 support team immediately.
- Placing bets on behalf of another person, or under another person's name, is strictly prohibited.
- Change your password regularly and avoid using easily guessable passwords.
- You are personally responsible for all transactions made from your account.
eg44 will never ask for your password via email or message. If you receive such a message, treat it as a phishing attempt and contact us.
Deposit and Withdrawal Policy
All transactions on eg44 are fully secure and protected by SSL encryption. We currently support the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).
Deposit
- Minimum deposit: ৳500 (for all methods).
- Betting can begin once the deposit has been credited to your account.
- Deposits must be made from a payment method registered in your own name. Deposits from third-party wallets or accounts will not be accepted.
Withdrawal
- Minimum withdrawal: ৳1,000.
- Withdrawal requests are typically processed within 1 hour.
- Identity verification (KYC) must be completed before making a withdrawal.
- The required wagering conditions must be met before bonus funds can be withdrawn.
- eg44 reserves the right to temporarily hold withdrawals in cases of suspicious transactions.
Bonus and Promotion Terms
eg44 offers various bonuses and promotions from time to time. Each bonus has its own terms and conditions that must be followed.
Welcome Bonus
- A 150% bonus on the first deposit, up to a maximum of ৳15,000.
- Example: A deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500.
- Wagering requirement before withdrawing the bonus: you must wager 25 times the bonus amount. For example: for a ৳1,500 bonus, a total of ৳37,500 in bets must be completed.
- Wagering calculations are based on the bonus amount only, not on the deposit.
General Bonus Rules
- An account may not claim the same bonus more than once.
- Bonuses are for betting purposes only and cannot be withdrawn directly.
- Restrictions on specific games or minimum odds may apply to bets placed with bonus funds.
- eg44 reserves the right to withdraw or modify any bonus.
- If bonus abuse is found, the bonus will be cancelled and the account may be closed.
VIP Program
eg44's VIP program has 5 tiers. By playing regularly, you can advance to higher tiers and enjoy weekly cashback benefits:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.6% weekly cashback.
- Gold: Up to 0.9% weekly cashback.
- Platinum: Up to 1.2% weekly cashback.
- Diamond: Up to 1.5% weekly cashback.
VIP cashback is added to your account automatically each week. Contact our support team for more details on how the cashback amount is calculated.
Prohibited Activities
The following activities are strictly prohibited on the eg44 platform:
- Opening or operating multiple accounts.
- Using a false identity or forged documents.
- Abusing bonuses or running bonus arbitrage.
- Exploiting technical errors or software bugs.
- Using automated bots or scripts.
- Following coordinated betting strategies with other members.
- Using the platform for illegal money laundering.
- Making threats, engaging in harassment, or behaving abusively.
If a user is found to be involved in any of the above prohibited activities, eg44 reserves the right to immediately close the relevant account and confiscate all balances.
Betting Rules
The following general rules apply when placing bets on eg44:
- Once a bet is confirmed, it cannot be cancelled unless it is due to a technical error.
- In sports betting, if a match or event is cancelled, the bet amount will be refunded.
- If a result is changed due to circumstances outside the official rules of the sport, eg44 reserves the right to make the final decision.
- Bets on events linked to match-fixing or corruption may be cancelled.
- Betting limits are set at eg44's sole discretion.
eg44 is committed to ensuring fair play across all games. Our games are sourced from accredited providers that can be audited.
Account Suspension and Closure
eg44 may temporarily suspend or permanently close your account for any of the following reasons:
- Violation of any clause of these Terms.
- Failure to verify identity or if false information is found.
- If suspicious financial activity is detected.
- If evidence of bonus abuse is found.
- At your own request (self-exclusion).
You may request to close your account at any time. Make sure to withdraw all valid balances before the account is closed. Eligible balances will be returned after account closure, however funds related to forfeited bonuses or prohibited activities will not be refunded.
Responsible Gaming
eg44 places the highest importance on responsible gaming. We believe gaming should be a source of entertainment, not a cause of financial problems.
- Self-Exclusion: If you feel it is necessary, you can close your account for a set period of time.
- Deposit Limits: You can set daily, weekly, or monthly deposit limits for yourself.
- Reality Check: Apply time limits to your gaming sessions if needed.
- Never bet more than you can afford, and avoid placing further bets in an attempt to recover losses.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy and Data Protection
eg44 is committed to protecting your personal information. We store your data using SSL encryption and modern security technologies.
- Your personal information is collected solely for the purpose of providing our services.
- Your information is not shared with third parties unless required by law.
- You have the right to view and correct your own information.
- Read our Privacy Policy to learn more.
Changes to Terms
eg44 reserves the right to partially or fully update these terms at any time. Members will be notified of significant changes via email or a notice on the platform.
Continuing to use the platform after any changes means you accept the updated terms. The date of the latest update will always be shown at the top of this page.
If you do not agree to the updated terms, you have the right to close your account and withdraw any valid balance.
Contact & Complaints
If you have any questions or complaints about these terms, please contact our support team. We provide assistance in Bengali and English 24/7.
Contact the Support Team
Live Chat: Chat with us directly through the platform — available 24/7.
Email: [email protected]
After a complaint is submitted, our team will respond and resolve the issue as quickly as possible.